We implement contact center solutions using Amazon Connect and AWS AI services.
The platform offers full flexibility — no long-term contracts, no on-prem infrastructure, and seamless integration with your existing systems. Reduce operational costs while ensuring a scalable, secure customer service operation that adapts to your needs.
Business Values
01
Reduce operational costs
Eliminate infrastructure maintenance and only pay for actual usage — no commitment, real subscription.
02
Adapt without restrictions
Scale up or down instantly, without being limited by contracts, hardware, or rigid vendor platforms.
03
Integrate with existing systems
Easily connect with CRMs, ticketing, and internal tools to create a smooth agent and customer experience.
04
Respond faster to customer needs
Automate frequent queries using chatbots and voicebots; give agents tools to resolve cases efficiently.
05
Support global operations
Launch support teams in new regions without physical infrastructure or complex deployments.
06
Ensure secure, compliant service
Leverage AWS-native tools for encryption, access control, and compliance with industry regulations.
Our expertise
Nest Bank
Modernizing customer engagement for a leading Polish bank with Amazon Connect
Over a several-month engagement, we replaced the legacy on-premise contact-center stack of the Nest bank with Amazon Connect. The cloud-native platform now supports 50 000 customer calls per month for a team of 150 agents, automatically scaling to meet daily demand and maintaining 99.99 % availability.
Why Tameshi?
A success record
We've been recognized as AWS CEE Partner of the Year for consistently delivering business value to customers.
+999
is the number of servers we migrated to the cloud.
Cost offerings
Reduce the initial cloud investment by taking part in the AWS Migration Acceleration Program.
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Migrations
Move to AWS to reduce IT costs, speed up innovation and improve business continuity.
A structured migration process ensures alignment with your goals and unlocks the flexibility to grow and adapt without infrastructure limitations.
Data Warehousing
Design modern, cloud-native data warehouses and get reliable access to business-critical data.
Unlock scalable insights with architectures built for performance and growth.
Migrations
Move to AWS to reduce IT costs, speed up innovation and improve business continuity.
A structured migration process ensures alignment with your goals and unlocks the flexibility to grow and adapt without infrastructure limitations.
Looking for
cloud expertise?
Get in touch
Are you planning to migrate or looking for more value from your cloud presence?
Schedule an intro call so that we can talk about a tailored solution.
